We build guest portals worthy of great hospitality.
Bring every part of your hotel into one elegant digital destination from dining and wellness to experiences, city guides and guest services. You stay in control; every guest feels at home.
- One QR for the whole hotel
- Ten languages, Arabic included
- Update in seconds
- No app to download, for anyone
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Make every guest touchpoint exceptional.
A code on the desk, the door, the key card or the lift. It opens your hotel's own directory: what is open, what is on tonight, what the spa costs, how to reach the front desk. No app, no login, no download.
- Opens on your welcome: a full-screen film and your wordmark.
- Ten languages, Arabic right to left included.
- Search across every page: a guest types "hammam", not "spa".
- A bottom bar you choose: up to five destinations, your icons.
- Changed in seconds: a price, an opening hour, a closed pool.
- Nothing to reprint, ever again.
Show every outlet the way you'd show a guest around
Each restaurant, bar, spa and service gets its own page: a full-bleed photograph, the hours, the prices, and what a guest needs to know before they walk in. The rooftop bar stops being a line on a laminated card.
- Photo mosaics that make a guest want to book the table.
- A live Open now badge, worked out from the hours you set.
- Treatment price lists, hours and what is included.
- Good to know rows: dress code, level, how long it takes.
- Events and offers with their own pages and dates.
- A local guide your concierge writes, and edits when it changes.
The front desk, one tap from wherever they are
Your contact page slides up over whatever a guest was reading, so nobody loses their place to ask a question. Faces, names, and a button that dials your concierge. The extensions and the Wi-Fi live one tap further on.
- Your team, with names and faces, not a switchboard.
- One tap to call from the guest's own phone.
- House numbers: reception, room service, spa, emergency.
- Wi-Fi in three steps, with the network name written out.
- Opens as a sheet: the page underneath is still there.
- Reachable from every page through the bar you configure.
Turn guest feedback into action before checkout.
A rating page sits inside the portal, so you hear about the cold breakfast on day two rather than in a public review on day four. Happy guests are offered the platforms you choose. Unhappy ones reach your duty manager instead.
- Stars, then reasons you pick: breakfast, staff, check-in, spa.
- Above your threshold: an invitation to review you publicly.
- Below it: a private note, straight to the duty manager.
- Your public reviews gathered into the same feed you already read.
- Reply with AI: warm, formal or brief, in the guest's language.
- Anonymous by design: no account, no IP, no device.
Would you share that publicly?
It takes a minute and it helps the team who looked after you.
No thanks
4.6 ↑ 0.3
312 public reviews · 90 days
Booked before they put the menu down
Our own reservation system takes the booking on the page a guest is already reading: real availability, a book for your team, and confirmations in ten languages. Already on OpenTable or Zenchef? Keep it, and your guests book through that from the same page.
- Four taps: date, time, covers, name.
- Real availability from the tables and hours you set.
- A book for your team, walk-ins alongside.
- Or the system you already run, on the same page.
Your printed menus become QR code menus
A proper digital menu for every outlet. Upload the PDF you already use. Venue Story transforms it into a polished, multilingual and allergen-aware digital menu, one for every outlet, including room service.
- PDF to digital in minutes: AI structures sections, dishes and prices.
- A photo studio in your pocket: turn quick phone shots into polished menu images.
- Descriptions written for you: generate and edit them in one tap.
- Ten languages, one tap: let every guest browse in their language.
- Allergens clearly identified: AI flags the 14 EU allergens for staff review.
- Updated from any phone: your team stays in control during every shift.
Speak the language of every guest.
One portal, published in up to ten languages: English, French, Dutch, Spanish, Arabic, Italian, Russian, Turkish, Portuguese and Chinese. A guest picks once and the whole portal follows, from the welcome screen to the spa price list.
- Real right-to-left: Arabic mirrors the entire layout, not just the words.
- Auto-translate in the editor: write a page once, fill nine languages in one click.
- Every line editable: review and adjust any translation before it publishes.
- One choice, everywhere: the guest's language follows them across every page.
- Only what you publish: the switcher offers the languages you chose, nothing half-done.
- The same QR: no separate links or codes per language, ever.
Your digital menu, built for the table.
Some guests will not take their phone out at dinner, and a QR on a spa desk gets missed. Put a tablet there instead. It runs the same menu you already publish, locked to full screen, and hands itself back ready for the next guest.
- Nothing new to maintain: the tablet shows the menu you already keep current.
- Kiosk mode holds the guest in the menu, with no browser around it.
- It resets itself between guests, so nothing of the last one is left on screen.
- A landscape layout built for the bigger screen, not a stretched phone.
- The same ten languages, switched by the guest in one tap.
- A pull to refresh picks up a price change without touching the device.
“VenueStory helps us solve a challenge every hotel faces: ensuring guests discover everything the property has to offer.”
One place to run everything your guests see
Portal pages, restaurant menus, spa treatments, offers, QR codes and the tablets on the floor. Every touchpoint a guest meets is written, published and measured in the same interface, for one outlet or for the whole property.
Ready to give your guests an experience they'll remember?
Twenty minutes on a call and you will see your own hotel in it. We build your first pages with you.
Everything your guests would ask the front desk
A hotel is a dozen small questions a day. The portal answers them before they are asked, in the language the guest is thinking in.
Rooms & the stay
Room types, check-out, housekeeping, the pool, the gym: the binder's contents, kept current.
Restaurants & room service
A page each, with hours that drive a live Open now badge and a menu behind them.
Spa & wellness
Treatments, how long each takes, what it costs, and who to call to arrange it.
What's on this week
Live music, a gala dinner, the night market. Dated pages a guest can browse from the bar.
Offers & packages
The spa journey, the medina tour, the late check-out. Priced, explained and always in reach.
The local guide
Your concierge's own list of what is worth the walk, with the taxi fare and the best hour to go.
Reviews before checkout
Guests rate you inside the portal, and the happy ones are handed straight on to Google or Tripadvisor.
Search everything
One field over every page you publish, so "hammam" finds the spa and "taxi" finds the numbers.
Ten languages
English, French, Dutch, Spanish, Arabic, Italian, Russian, Turkish, Portuguese and Chinese, with real right-to-left layout.
Your brand, not ours
Your wordmark, your two fonts, your colours, down to the paper shade behind the text.
Your own QR
Download it as SVG or PNG and put it on the key card, the desk, the lift or the door.
See it as you write it
The editor shows a real phone beside your text, redrawing as you type. Publish when it looks right.
A tablet on the table
The same menu in kiosk mode on a tablet at the table, the bar or the spa desk, resetting itself between guests.
Your hospitality dashboard
Scans over time, new against returning guests, per outlet or across the whole property.
One login, every property
Run a group? Each hotel keeps its own portal, brand and QR, and you switch between them in a click.
We reprinted the room directory twice a year and it was wrong within a fortnight. Now the duty manager fixes an opening hour from their phone and every room has it a second later.
Made for hospitality of every kind
Anywhere a guest is handed a folder, a list or a price card, a portal does it better.
Ready to give your guests an experience they'll remember?
We will show you your own hotel in a portal, and build the first pages with you.